尊敬的客户:
根据各地疫情防控相关工作的要求和指引,汇丰银行(中国)有限公司将恢复与临时调整以下服务网点的服务安排:
| 服务安排临时调整 | ||
| 城市 | 网点名称 | 服务调整详情 |
| 上海 | 2023年01月03日起恢复正常营业时间段 | |
| 上海创智天地支行 | 恢复网点现场服务 | |
| 上海恒丰路支行 | 恢复网点现场服务 | |
| 上海贵都大饭店支行 | 恢复柜台业务 | |
| 上海衡山路支行 | 恢复柜台业务 | |
| 上海仙乐斯广场支行 | 恢复柜台业务 | |
| 上海漕溪路支行 | 恢复柜台业务 | |
| 上海古北路支行 | 恢复柜台业务 | |
| 上海正大乐城支行 | 恢复网点现场服务 | |
| 上海静安嘉里中心支行 | 恢复柜台业务 | |
| 上海浦东嘉里城支行 | 恢复网点现场服务 | |
| 2022年12月29日起至进一步通知 | ||
| 上海碧云支行 | 恢复网点现场服务;暂不提供柜台业务 | |
| 2022年12月19日起至进一步通知 | ||
| 上海外滩支行 | 暂停网点现场服务 | |
| 南京 | 2023年01月03日起恢复正常营业时间段 | |
| 南京分行 | 恢复柜台业务 | |
| 南京新街口支行 | 恢复柜台现金业务 | |
| 苏州 | 2023年01月03日起恢复正常营业时间段 | |
| 苏州玄妙广场支行 | 恢复网点现场服务 | |
| 苏州工业园区支行 | 恢复柜台现金业务 | |
| 无锡 | 2023年01月03日起恢复正常营业时间段 | |
| 无锡恒隆广场支行 | 恢复柜台业务 | |
| 宁波 | 2023年01月03日起恢复正常营业时间段 | |
| 宁波分行 | 恢复柜台业务 | |
| 厦门 | 2022年12月30日起至进一步通知 | |
| 厦门滨北支行 | 暂不提供柜台现金业务 | |
| 2022年12月26日起至进一步通知 | ||
| 厦门分行 | 暂不提供柜台现金业务 | |
| 厦门宝龙一城支行 | 暂不提供柜台业务 | |
| 昆山 | 2022年12月26日起至进一步通知 | |
| 昆山支行 | 暂不提供柜台业务 | |
| 合肥 | 2022年12月22日起至进一步通知 | |
| 合肥分行 | 暂停个人业务现场服务 | |
| 北京 | 2023年1月3日起恢复正常营业时间段 | |
| 丽都广场支行 | 恢复柜台业务 | |
| 大连 | 2023年1月3日起恢复正常营业时间段 | |
| 大连分行 | 恢复柜台业务 | |
| 哈尔滨 | 2023年1月3日起恢复正常营业时间段 | |
| 哈尔滨分行 | 恢复柜台现金业务 | |
| 西安 | 2023年1月3日起恢复正常营业时间段 | |
| 西安西大街支行 | 恢复柜台现金业务 | |
| 深圳 | 2023年1月3日起恢复正常营业时间段 | |
| 深圳分行 | 恢复网点现场服务 | |
| 香格里拉大酒店支行 | 恢复网点现场服务 | |
| 华侨城支行 | 恢复网点现场服务 | |
| 湛江 | 2023年1月3日起恢复正常营业时间段 | |
| 湛江支行 | 恢复网点现场服务 | |
| 阳江 | 2023年1月3日起恢复正常营业时间段 | |
| 阳江支行 | 恢复网点现场服务 | |
| 茂名 | 2023年1月3日起至进一步通知 | |
| 茂名支行 | 暂停网点现场服务 | |
| 中山 | 2023年1月3日起恢复正常营业时间段 | |
| 中山支行 | 恢复网点现场服务 | |
| 惠州 | 2023年1月3日起至进一步通知 | |
| 惠州支行 | 暂不提供柜台现金业务及ATM 服务 | |
| 韶关 | 2023年1月3日起恢复正常营业时间段 | |
| 韶关支行 | 恢复现场服务 | |
| 肇庆 | 2023年1月3日起恢复正常营业时间段 | |
| 肇庆支行 | 恢复现场服务 | |
| 清远 | 2023年1月3日起恢复正常营业时间段 | |
| 清远支行 | 恢复现场服务 | |
| 汕头 | 2022年12月29日起至进一步通知 | |
| 汕头支行 | 暂不提供柜台现金业务 | |
| 汕尾 | 2022年12月27日起至进一步通知 | |
| 汕尾支行 | 暂停网点现场服务 | |
| 东莞 | 2022年12月26日起至进一步通知 | |
| 东莞分行 | 暂不提供柜台现金业务及ATM 服务 |
请您留意我行官网、手机银行及官方微信公众号(“汇丰中国”)以获取最新信息。
进入汇丰各分支行所需的健康证明(除上述要求之外,特定情况下甚至可能需要 24 小时内核酸阴性证明等)可能根据所在城市以及所属街道、物业的要求不时调整。建议您事先致电分支行或您的客户经理进行咨询了解。
在疫情防控期间,您可以尽量通过网上银行、手机银行、电话银行、微信服务号(“汇丰中国客户服务”)等线上服务渠道办理相关业务。如需帮助或有紧急事项,敬请联系您的客户经理,或致电我行 24 小时客户服务热线 95366。
感谢您的理解与支持,给您造成的不便,敬请谅解!
汇丰银行(中国)有限公司
2023年1月3日
Dear Customers,
In light of the latest policies on local prevention and control of epidemic situation, HSBC Bank (China) Company Limited will resume and temporary adjust the business arrangement of below sub-branches:
| Temporary Service Arrangement Adjustment | ||
| City | Branch Name | Service Adjustment |
| Shanghai | Since 03 January 2023 | |
| Shanghai HengfengRoad Sub-branch | Business resumption | |
| Shanghai Knowledge & Innovation Community Sub-branch | Business resumption | |
| Shanghai Int‘l Equatorial Hotel Sub-branch | Business resumptionof counter service | |
| Shanghai Heng Shan Road Sub-branch | Business resumptionof counter service | |
| Shanghai CIRO’s Plaza Sub-branch | Business resumptionof counter service | |
| Shanghai Caoxi Road Sub-branch | Business resumptionof counter service | |
| Shanghai Gubei Road Sub-branch | Business resumptionof counter service | |
| Shanghai Touch Mall Sub-branch | Business resumption | |
| Shanghai Jingan Kerry Center Sub-branch | Business resumptionof counter service | |
| Shanghai Kerry Parkside Sub-branch | Business resumption | |
| From 29 December 2022 until further notice | ||
| Shanghai Biyun Sub-branch | Business resumption;Temporarily out ofcounter service | |
| From 19 December 2022 until further notice | ||
| Shanghai Bund Sub-branch | Temporarily out of service | |
| Nanjing | Since 03 January 2023 | |
| Nanjing Branch | Business resumptionof counter service | |
| Nanjing Xin Jie Kou Sub-branch | Business resumptionof counter cash service | |
| Suzhou | Since 03 January 2023 | |
| Suzhou Xuanmiao Plaza Sub-branch | Business resumption | |
| Suzhou Industrial Park Sub-branch | Business resumptionof counter cash service | |
| Wuxi | Since 03 January 2023 | |
| Wuxi Center 66 Sub-branch | Business resumptionof counter service | |
| Ningbo | Since 03 January 2023 | |
| Ningbo Branch | Business resumptionof counter service | |
| Xiamen | From 30 December 2022 until further notice | |
| Xiamen Binbei Sub-branch | Temporarily out ofcounter cash service | |
| From 26 December 2022 until further notice | ||
| Xiamen Branch | Temporarily out ofcounter cash service | |
| Xiamen Powerlong Yicheng Sub-branch | Temporarily out ofcounter service | |
| Kunshan | From 30 December 2022 until further notice | |
| Kunshan Sub-branch | Temporarily out ofcounter service | |
| Hefei | From 22 December 2022 until further notice | |
| Heifei Branch | Temporarily out of personal banking service | |
| Beijing | Business resumption since 3 January 2023 | |
| HSBC Bank (China) Company Limited Beijing Lido Place Sub-branch | Business resumptionof counter service | |
| Dalian | Business resumption since 3 January 2023 | |
| HSBC Bank (China) Company Limited Dalian Branch | Business resumptionof counter service | |
| Harbin | Business resumption since 3 January 2023 | |
| HSBC Bank (China) Company Limited Harbin Branch | Business resumptionof counter cash service | |
| Xi'an | Business resumption since 3 January 2023 | |
| HSBC Bank (China) Company Limited Xi'an West Street Sub-branch | Business resumptionof counter cash service | |
| Shenzhen | Business resumption since 3 January 2023 | |
| HSBC Bank (China) Company Limited Shenzhen Main Branch | Business resumption | |
| HSBC Bank (China) Company Limited Shangri-La Hotel Sub-branch | Business resumption | |
| HSBC Bank (China) Company Limited Shenzhen Overseas Chinese Town Sub-branch | Business resumption | |
| Zhanjiang | Business resumption since 3 January 2023 | |
| HSBC Bank (China) Company Limited Zhanjiang Sub-branch | Business resumption | |
| Yangjiang | Business resumption since 3 January 2023 | |
| HSBC Bank (China) Company Limited Yangjiang Sub-branch | Business resumption | |
| Maoming | From 3 January 2023 until further notice | |
| HSBC Bank (China) Company Limited Maoming Sub-branch | Temporarily out of service | |
| Zhongshan | Business resumption since 3 January 2023 | |
| HSBC Bank (China) Company Limited Zhongshan Sub-branch | Business resumption | |
| Huizhou | From 3 January 2023 until further notice | |
| HSBC Bank (China) Company Limited Huizhou Sub-Branch | Temporarily out ofcounter cash serviceand ATM service | |
| Shaoguan | Business resumption since 3 January 2023 | |
| HSBC Bank (China) Company Limited Shaoguan Sub-branch | Resume service | |
| Zhaoqing | Business resumption since 3 January 2023 | |
| HSBC Bank (China) Company Limited Zhaoqing Sub-branch | Resume service | |
| Qingyuan | Business resumption since 3 January 2023 | |
| HSBC Bank (China) Company Limited Qingyuan Sub-branch | Resume service | |
| Shantou | Since 29 December 2022 | |
| HSBC Bank (China) Company Limited Shantou Sub-branch | Temporarily out ofcounter cash service | |
| Shanwei | From 27 December 2022 until further notice | |
| HSBC Bank (China) Company Limited Shanwei Sub-branch | Temporarily out of service | |
| Dongguan | From 26 December 2022 until further notice | |
| HSBC Bank (China) Company Limited Dongguan Branch | Temporarily out ofcounter cash serviceand ATM service |
Please refer to HSBC China official website, HSBC China Mobile Banking app and HSBC China WeChat official account (汇丰中国,WeChat ID:HSBC-CHINA-RBWM) for latest information.
The health certificates (in addition to the requirements as above, under certain circumstances, a Certificate of Negative COVID-19 PCR Test Result within 24 hours might even be required) required for entry into HSBC's branches may be adjusted from time to time according to the requirements of the city where they are located and the streets and properties to which they belong. It is recommended that you may please call the branch or check with your Relationship Manager in advance.
Instead of going into a branch, you may prefer to do your banking by using our digital banking channels such as internet banking, mobile banking, phone banking, HSBC China WeChat service account (汇丰中国客户服务, WeChat ID: HSBCeBanking).
If you have any further questions or urgent queries, please contact your Relationship Manager or please contact our 24-hours Customer Service Hotline at 95366.
Thank you for your continuous support and understanding.
HSBC Bank (China) Company Limited
3JAN 2023